24/7 repair service
The forklift truck is your most important work tool. That is why – in case of a malfunction – you need a fast solution to avoid long downtimes? The new service app by Jungheinrich helps you save precious time, as you can contact our customer service directly and around the clock from your mobile device. This is the next logical step to enhancing our customer service for you: Jungheinrich Call4Service. Use your smartphone to place a service request. Anytime.
Your advantages with Call4Service:
- Saving time
- Flexible and intuitive functions
- Higher transparency by viewing updates of the current status of your service requests
- Fast and simple handling
- Possibility of creating requests offline
This is how it works:
1. On your mobile device open the App Store, Google Play Store or Microsoft Store
2. Search for “Call4Service“, install the app
3. Create an account with the following data:
- First and last name
- Jungheinrich customer ID
- Phone No.
- Company name
- Email address
- Password of your choice
As soon as you’re done, the app is at your service. Just like us.
Maintenance or repair – tell us through the app
By scanning the QR code, you can easily identify the vehicle in need of servicing. Your request can aim at repair, maintenance or inspection as well as oil and battery service. In addition, you can add a description in your own words or specify a time for an appointment. Photographs can also be attached. As soon as you’ve sent your request, you will receive a confirmation email. This intuitive handling is very time efficient: You avoid long phone calls and we still receive all the information we need.