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Stage Produktverantwortung

Product responsibility

For us, product responsibility is the need to supply high-quality as well as safe products and solutions. Our customers should be given the best possible protection against potential risks and also benefit from the latest technology. We employ holistic quality management to ensure maximum safety standards.

The different types of vibrations

This section provides a definition of human vibration and describes where it occurs.


Our central quality organisation enables a uniform level of quality along the entire Jungheinrich value chain.


Through our standardisation work, we create key requirements to further increase the safety and reliability of our products. They are therefore a fixed part of our understanding of sustainability.


Defined control steps allow us to ensure our customers receive a product that meets high safety standards. Systematic inspections in our production facilities permit the detection of internal or third-party issues, enabling continuous improvements to be made.


We also offer our customers the utmost safety and service standards in the usage phase. With direct sales organisations in 40 countries and more than 5,700 service engineers, we have a comprehensive global service network.


Technical terms about human vibrations

Vibration emissions:

Machine-generated vibrations act on the user’s organism. The vibration emission value specified by the truck or machine manufacturer in the operating manual provides a standardised value for the level of vibration. 

This figure can be used to draw preliminary comparisons between different trucks, but not to determine compliance with the requirements of 2002/44/EC. While manufacturers can optimise their trucks for vibration affecting the driver, no maximum exposure can be given, because of the many individual factors involved.

Daily exposure, A(8):

This is the actual vibration value for a worker over a period of eight hours. The accelerations acting on the operator, indicated in m/s², characterise the level of exposure to whole-body vibration over a one-day period (one shift).

Exposure action value:

If the daily vibration magnitude A(8) (for whole-body vibration) exceeds 0.5 m/s², employee health surveillance is required, along with a programme for the minimisation of whole-body vibration.

Exposure limit value:

The exposure limit value is defined as a daily vibration magnitude A(8) for whole-body vibration of 1.15 m/s² (figure for Germany) in the longitudinal and lateral axes, or 0.8 m/s² in the height axis. This value is not to be exceeded, and triggers immediate countermeasures. No employee is to be exposed to levels above this value.

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