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Stage Datenschutz

Privacy Policy for digital services by Jungheinrich

Below we provide you with detailed information on the type, scope and purpose of processing personal data for Jungheinrich digital services.

1. General information

This Privacy Policy is the basis on which we (hereafter: "Jungheinrich", "we", "us") process personal data that we collect from you within the framework of your use of the Jungheinrich services, websites Apps and other digital products (hereafter: „Services“) or that you make available to us. We attach great importance to the confidentiality and protection of your personal data. Therefore, we treat your personal information that you provide to us in the context of using the service strictly in accordance with the legal provisions and the regulations of this Privacy Policy.

In the following, we inform you about the type, the extent and the purpose of the processing of your personal data in the context of the use of the service. Please read the following information carefully to understand how we process your personal data.

Under section four, you will find service-specific information on the respective processing of your data.

A standard access verification process is used for the operation of our digital services. The processing within the scope of the access verification is described in section 5.1.

2. Controller

Controller in the sense of privacy law is Jungheinrich AG, Friedrich-Ebert-Damm 129, 22047 Hamburg. Our Data Protection Officer, to whom you can turn for all questions regarding the processing of your personal data and the assertion of your rights (see section 8) is:

Mr. Frank Jastrob
Jungheinrich AG
Friedrich-Ebert-Damm 129
22047 Hamburg, Deutschland

Telefon: +49 40 6948-1630

3. Data security

We implement technical and organisational security measures in accordance with the state of the art to ensure that the requirements of European and national privacy law are observed and to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons.

In particular, all communication in connection with the visit and use of the services, which takes place via the browser or App (hereafter agent), is encrypted using the TLS procedure.

4. Information on data processing

We process personal data only in compliance with the relevant data protection regulations. This means that the data will only be processed if legally permitted to do so, i.e. if law requires the data processing, if the user has given his consent or if data processing is carried out based on our legitimate interests within the meaning of Article 6 (1) lit. f GDPR.

5. Transmission of personal data to third parties

We cooperate with third parties who take over certain technical tasks in the provision of the services on our behalf.

As far as we involve external service providers, it always happens in accordance with the legal provisions and the regulations of the current privacy policy. Recipients of the data are obliged to use them only for the defined purposes. In the event of data being transferred to a recipient outside the Jungheinrich Group in a third country outside the European Union/EEA, the recipient guarantees an equivalent level of data protection in accordance with Article 44 ff. GDPR. Exceptions are states whose data protection level has been recognized as appropriate by the EU Commission pursuant to Article 45 GDPR.

Within the technical support of the service, we are responsible for 1st, 2nd and 3rd level support. If necessary, we will forward your personal information that we have received from you to the Jungheinrich sales company responsible for you, so that it can provide the necessary support in the event of problems and questions. This data transfer is necessary for the contractual provision of the functions of the service (Art. 6(1) sentence 1 lit. b) GDPR).

6. Cookies

When providing the services we use so-called cookies. These are small text files that are sent from the service to the device that you use (PC, tablet etc.) and stored in the memory of your agent. The purpose of these cookies is, for example, to identify a user as an authorised user for the duration of his use of the service. Without this temporary "intermediate storage", entries already made in some applications would have to be made over and over again. A cookie contains only the data that a server issues and/ or that the user enters on request (e.g. structure, domain information, path, expiry date, cookie name and value). A cookie cannot spy out a hard disk.

If you do not want cookies to be stored on your computer, you can deactivate the corresponding option in the system settings of your agent. Cookies that have already been saved can be deleted in the agent`s system settings. However, please note that deactivating cookies may restrict the use of the service.

In detail, the cookies mentioned in the following overview are set when using the services. These are, on the one hand, so-called first-party cookies, which we ourselves use, and, on the other hand, third party cookies which are set by third parties to achieve certain purposes.

7. Duration of the storage of your personal data

In principle, we only store your data for as long as is necessary for the purpose for which the data were collected. A longer storage takes place if legal retention periods apply or you have declared your consent to the storage for a longer period of time.

The registration data will be deleted no later than six months after definite termination of the contract for the use of the portal or deletion of the user profile.

8. Your rights regarding the processing of your personal data

10. Updates to this Privacy Policy

We will update this Privacy Policy if necessary for legal or factual reasons. Please keep yourself regularly informed about the current status of the Policy.

June 2021

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